Terms, Conditions & Refund Policy

 

SHORT TERM STAY AGREEMENT
This Short Term Stay Agreement and Contract (the “Agreement”) is a legally binding agreement made and entered into as of the Reservation Date between You (the “Guest”) and We Capital Investments LLC ("WCI") a Delaware company pursuant to which the Guest has scheduled the occupancy for one or more nights and arranged to make payment to secure (a “Reservation”) the residence described on the advertised listing (the “Property”), for the duration of the Reservation for the Reservation cost and other fees set forth in this Agreement, as well as other good and valuable consideration described herein.

1.OCCUPANCY: The maximum standard occupancies for Reservations, which is included in the rental rate We Capital Investments LLC advertises to Guest, are as follows – Studio, 4 guests; 1 Bedroom, 4 guests; 2 bedrooms, 6 guests; 3 bedrooms, 8 guests; 4 bedrooms, 10 guests; 5 bedrooms, 12 guests. Additional charges of $25 per person, per each night of any Reservation, will apply in addition to the standard occupancy per property type.

2.PAYMENT POLICY: Guest’s payment policy will be shown at the time of booking. 50% of the full payment will be charged at the time of booking and final payment 14 day’s prior to arrival. If the arrival date is within 14 days from the booking the full payment will be charged. Each Guest is required to pay the total Reservation cost which is the sum of the room rates, taxes and fees prior to check in; Guest shall pay all fees set forth in this Agreement in connection with the Reservation to WCI at the time of making the Reservation.

3. REFUNDABLE SECURITY DEPOSIT: WCI or channels may charge Guest’s debit or credit card a refundable security deposit at the time Guest makes a Reservation. If no damages or losses occur during the term of the Guest’s Reservation, WCI shall return the Guest’s full security deposit to Guest within 72 hours after check out of the Property. WCI will evaluate the Property for damages, including damaged, destroyed, missing, or stolen items, and determine and whether WCI must apply any portion of the security deposit charged under this section to compensate such losses or damages, or if it shall be returned in full to Guest. WCI will advise the Guest if the security deposit will not be released in full, or if only a portion of the security deposit will be returned to the Guest, within 48 hours following the Guest’s check out of the Property. Guest understands that in the event of damage, destruction, or theft, Guest’s damages to the Property or items within the Property may exceed the value of the security deposit allowed under this Section, and Guest agrees to be fully liable for the total costs of replacement or repair, to WCI. Guest shall immediately pay to WCI, or allow WCI to charge Guest’s debit or credit card, the amount due under this Section in the event of a loss.

4. STANDARD CHECK-IN/ CHECK OUT: The guest may check in the Property at 3:00 p.m. local time. Guest shall check out of the Property by 11:00 a.m. local time.

5. EARLY CHECK-IN / LATE CHECK-OUT OPTIONS: Subject to availability of the Property, Guests may purchase early check-in for $50, paid to WCI at any time prior to checking in to the Property, which shall allow Guest to check in to the property by noon local time on the first day of the Reservation. Late check-out can be purchased by Guest by paying WCI $50, at any time prior to the day of check-out. Once purchased, late check-out will allow a Guest to check out of the Property by 2:00 p.m. local time on the final day of the Reservation.

6. REFUND POLICY: WCI shall issue a refund of all Reservation costs (and certain fees, as set forth below) until 14 days prior to the scheduled check-in date for the Reservation. A Reservation is officially canceled only when the Guest emails wecapitalinvest@gmail.com to cancel the Reservation and WCI has sent an email confirmation of the cancellation to the Guest. To cancel reservations, Guests should email WCI with their booking or Reservation number. Cleaning fees and resort fees are always refunded if the guest did not check-in. Applicable transient taxes are not refundable and will be retained and remitted at the time of booking. If there is a complaint from either party, notice must be given to WCI within 24 hours of check-in. WCI will mediate when necessary and has the final say in all disputes.

7. CONDITION AND USE OF PROPERTY: The Property the Guest Reserves from WCI is provided in “as is” condition. We shall use its best efforts to ensure the operation of all amenities in the Property, such as internet access, satellite or cable TV access or hot tubs, fireplaces as applicable. Guest shall not hold WCI responsible for such items’ failure to work. WCI will make every effort to correct any issues reported by Guest as quickly as possible. Guest acknowledges that use of amenities such as hot tubs, pools, spas, fireplaces, decks, and the like may be potentially dangerous and involve potential risks if improperly used, particularly with regard to children, and such use is at the Guest’s own risk. Guest shall use the Property for residential purposes only and in a careful manner to prevent any damage or loss to the Property, and shall keep the Property in clean and sanitary condition at all times. Guest and any additional permitted guests shall refrain from loud noise and shall not disturb, annoy, endanger, or inconvenience neighbors, nor shall Guest use the Property for any immoral, offensive or unlawful purposes, nor violate any law, association rules or ordinance, nor commit waste or nuisance on or about the Property.

8. BOOKING FEE: WCI may collect a 10% booking fee of the total room rate collected (the “Booking Fee”) if the reservation was made directly on WCI website. This Booking Fee helps us run our platform and offer 24/7 support on your trip. As such, the Booking Fee cannot be refunded or returned to any Guest under any circumstances.

9. RESORT FEES: At some Properties where WCI offers its services, WCI maybe charge a nightly resort fee and will display it on the check-out page at the time Guest makes a Reservation (the “Resort Fee). WCI shall refund the Resort Fee if the Reservation is canceled in accordance with the refund policy.

10. CLEANING FEE: WCI shall collect a Cleaning Fee at the time Guest makes any Reservation. WCI shall refund the Cleaning Fee if the Reservation is canceled in accordance with the refund policy.

11. DEFAULT: If Guest breaches, defaults upon, or fails to comply with the conditions and obligations of this Agreement, Guest shall surrender the Property, remove all Guest’s property and belongings, return all keys, keycards, and other means to accessing the Property to WCI, and leave the Property in good order and free of damage. WCI shall not refund any portion of the Reservation costs and any or all fees specified in this Agreement to Guest. If any legal action is necessary, or other dispute arises from or is related to this Agreement, the prevailing party shall be entitled to recovery from the other party for all costs incurred, including its costs and reasonable attorney’s fees.

12. RISK OF LOSS AND INDEMNIFICATION: Guest agrees that all personal property, furnishings, personal effects, and other items belonging to Guest or brought into the Property by Guest or their permitted guests and visitors shall be at the sole risk of Guest with regard to any theft, damage, destruction or other loss. WCI shall not be responsible or liable for any reason whatsoever for any such theft, damage, destruction, or other loss of Guest’s personal property, or the personal property Guest brings to the Property. Guest hereby covenants and agrees to indemnify and hold harmless WCI and its agents, owners, successors, employees and contractors from and against any costs, damages, liabilities, claims, causes of action, declaratory or injunctive relief, administrative proceedings, arbitration, and other actions for any damages (including but not limited to special, general, consequential, incidental, and expressly including punitive or exemplary damages), costs, legal fees, and attorneys’ fees (and to pay them to WCI as they are incurred and due) caused by any claims arising from or relating to destruction of property, personal injury or bodily injury to persons of any kind, or loss of life, sustained by Guest, or family and visitors of Guest, or any third parties, in or about the Property at the time of Guest’s Reservation. Guest expressly agrees to save and hold WCI harmless in all such cases.

13. RELEASE: Guest hereby waives and releases any claims against WCI the Property’s legal or beneficial owner, and their successors, assigns, employees, agents, or representatives, whether acting officially or otherwise, for any injuries, damages, or loss of any kind, including death, dismemberment, or disability however severe that may be sustained by Guest on or near or adjacent to the Property, including any common facilities, activities or amenities. Guest agrees to use any such facilities or amenities entirely at the Guest’s own initiative, risk, and responsibility.

14. ENTRY AND INSPECTION: WCI reserves the right to enter the Property at reasonable times and with reasonable advance notice for the purposes of inspecting the Property or showing the Property to prospective purchasers, renters or other authorized persons. If Rental Agent has a reasonable belief that there is imminent danger to any person or property, the Rental Agent may enter the Property without advance notice.

15. UNAVAILABILITY OF PROPERTY: In the event, the Property is not available for use during a previously scheduled Reservation due to reasons, events, or circumstances beyond the control of WCI, then WCI will apply due diligence and good faith efforts to locate a replacement property that equals the Property with respect to occupancy capacity, location, and value that meets the reasonable satisfaction of the Guest. If such replacement property cannot be found and made available, WCI shall immediately return Guest’s prepaid Reservation Costs, but not the fees collected as specified in the preceding sections of this Agreement, whereupon this Agreement shall be terminated and Guest and WCI shall have no further obligations or liabilities in any manner pertaining to this Agreement.

16. ADDITIONAL TERMS TO THE RENTAL AGREEMENT: In addition to the standard terms included herein, Guest acknowledges and agrees that there may be additional terms and conditions that apply to the Guest’s rental of the Property, which shall supply to Guest upon making any WCI may supply to Guest upon Guest’s earlier request.

17. GENERAL PROVISIONS: This Agreement contains the entire agreement between the parties with regard to the rental of the Property, and any changes, amendments, or modifications hereof shall be void unless the same are in writing and signed by both the Guest and WCI. This Agreement shall be governed by the laws of Nevada without regard to its conflicts-of-laws provisions. Clark County, Nevada shall be the sole and exclusive venue for any and all disputes arising from or related to this Agreement by Guest and WCI, with each party waiving any and all objections on the grounds of personal jurisdiction and venue, including the doctrine of forum non-convenience. EACH PARTY AGREES TO ARBITRATION BEFORE JUDICIAL ARBITRATION AND MEDIATION SERVICES (“JAMS”) AS THE SOLE AND EXCLUSIVE FORUM FOR THE RESOLUTION OF DISPUTES UNDER THIS AGREEMENT; THE PARTIES KNOWINGLY AND WILLFULLY WAIVE THEIR RIGHT TO JURY TRIAL AND AGREE TO ARBITRATION AS THE SOLE AND EXCLUSIVE MEANS TO RESOLVE DISPUTES, AND FURTHER WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT OR CLASS ACTION ARBITRATION AGAINST THE OTHER PARTY AS A CONDITION OF ENTERING THIS AGREEMENT. The words “Rental Agent” and “Guest” shall include their respective heirs, successors, and representatives. The waiver or failure to enforce any breach or provision of this Agreement shall not be considered a waiver of that or any other provision in any subsequent breach thereof. If any provision herein is held invalid by an arbitrator or other legal authority of competent jurisdiction, it shall be deemed severed from the Agreement, and the remainder of the Agreement shall not be affected. Any notice required to be given under this Agreement shall be in writing and sent to the contact information included herein. Both parties have had the opportunity to negotiate or participate in the negotiation of this Agreement, and thus its terms shall not be construed for or against any one of the parties hereto. This Agreement may be signed in one or more counterparts, each of which is an original, but taken together constitute one in the same instrument. Execution of a digital signature shall be deemed a valid signature. Nothing within this Agreement shall make Guest and WCI joint venturers, partners, or anything other than contractors with one another, and shall not operate to create any other employment or agency relationship between Guest and WCI. All dollar amounts and funds set forth in this Agreement shall be in United States Dollars.